Frequently Asked Questions
Have a question? Find the answers in our FAQs or ask our friendly support assistant in the bottom right corner.
What services does your studio provide?
We provide sound engineer, mixing, and mastering services for your songs, as well as possibly video editing for your content (although this is not a listed service).
What are your operating hours?
9 a.m to 9 p.m every day of the week (including weekends).
How do I book a session at the studio?
It’s easy:
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Click the ‘book now’ button in the top right corner.
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Pick your studio.
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Follow the easy steps from there.
Do I need to bring my own equipment, or do you provide gear?
We provide all the recording gear you need, but you are open to bringing your own equipment if you wish.
Is parking available at your location?
Of course!
Do you offer discounts for multi-day bookings?
We offer discounts for multi-hour bookings. If you’d like to arrange a discount for a multi-day booking, contact our team and we can work something out.
What is your cancellation policy?
We offer free cancellations as long as it’s 24 hours before the booking.
Are food and beverages allowed in the studio?
Yes, but you’re obligated to clean up any mess.
What is your cancellation policy?
We highly recommend you pick a time you can stick to as we have some very busy week and it may make other artists miss out if you cancel your booking. However, If you need to cancel, then let us know at least 24 hours ahead of your scheduled time and we’ll do our best to quickly refund or reschedule you - whichever you prefer.
Do you have Wi-Fi available for clients?
Of course, it’ll be available on arrival.
Are there restrooms on-site?
Of course.
What types of recording equipment do you have available?
Everything you need from digital audio workstations, music software, high-end mics, PCs, instruments, and more!
Can I hire a sound engineer to assist with my recording session?
Of course, they’re available at an extra $20 per hour.
​Do you provide musical instruments for recording sessions?
Yes, we can give you a range of instruments from pianos to guitars and more. It’s recommended that you bring your own instruments if you have them however.
Are the studios soundproofed?
Of course, both recording studios are fully sound-proofed.
Can I record vocals and instruments at the same time?
Yes, if that’s what you wish to do. If not, we can always mix both tracks together after recording.
What file formats can I get my recordings in?
WAV, AIFF, FLAC, or MP3.
How long does it take to set up for a recording session?
It should only take a few minutes with engineers, but this depends on what instruments and equipment you wish to use.
Do you provide mixing and mastering services?
Of course, these are available as separate services.
Can I bring my own producer to the session?
Yes, bring whatever you need.
Do you offer hourly or daily rates for music recording?
Our rates are done hour by hour, with discounts available for multi-hour bookings.
What kind of microphones do you have for podcast recording?
Top-quality microphones that’ll pickup your sound as clear as day!
​Can I record video and audio for my podcast?
Of course, we use multiple cameras and mics throughout the recording to pickup your visuals and voices at their best quality.
How many people can the podcast studio accommodate?
At the moment, we have two seats available.
Do you provide post-production services for podcasts?
Yes, just talk to our friendly team about your specific requirements.
Can I livestream my podcast from your studio?
Of course!
Are there teleprompters available for podcast recording?
No, not at the moment.
Do you have soundproofing to reduce background noise?
Of course, the studio is fully sound-proofed. And, the sound-proofing looks modern and good-looking. Take a look at some of the pictures!
What kind of lighting setup is available for podcast recording?
One lighting setup that works for all recordings.
Can I bring my own recording crew?
Of course, bring whatever you need.
Do you have headphones available for monitoring during recording?
Yes, of course.
What equipment is available for content creation? (e.g., cameras, lights, green screens)
4K cameras, mics, professional lighting, backdrops, props, and more!
Is the content space customizable for different content setups?
Of course! We have multiple different props and backdrops to suit your niche.
Do you have backdrops available?
Yes, multiple backdrops to suit all sorts of niches.
Can I rent just the space without the equipment?
Of course, it’s the same rate either way.
Do you provide assistance with setting up the equipment?
If you need help, we’ll be able to offer some assistance. Otherwise, you can always hire an engineer to assist with the equipment.
​Is there a teleprompter for filming?
No, not at the moment.
Can I use your studio for live-streaming content?
Yes, of course! Just let us know so that no one interrupts.
How long does it take to set up for a video shoot?
Not long, it should only take a few minutes at most.
Are there power outlets and extension cords available for use?
Of course.
Can I book the studio for a full day?
If you want to book the whole day, get in contact with our friendly team as we don’t offer that on the booking site.
Do you provide editing services for audio and video projects?
If you want professional editing for your content, we’re in contact with talented experts who can offer those services. Just get in contact with our friendly team to inquire.
What software is available for editing?
Everything you need including…[Insert software]
Can I work on my project at the studio after recording?
Of course! But, you’ll need to book extra studio time as well.
Do you store my files after the session, and for how long?
Of course, for up to a month.
Can you help transfer files to an external drive or cloud storage?
Yes, we can help with that.
What formats can you export my project in?
WAV, AIFF, FLAC, or MP3.
Do you offer colour grading for video projects?
Yes, we do offer colour grading.
Can I book a consultation before my session to discuss my project?
Of course! You can book a free tour or a free consultation for mixing, mastering, or engineer services with one of our friendly team to discuss your requirements.
Do you offer training on how to use your equipment?
Yes, if you need any help we’ll be happy to teach you!
Are staff members available to troubleshoot technical issues during my session?
Yes. If anything goes wrong, we’ll come to assist quickly once you let us know.